RETURNS AND EXCHANGE POLICY
Refunds are available for all full-priced items. Items must be returned within 14 days of receipt for a refund and any received thereafter may be denied. Please email us and let us know that you will be returning your item(s)
For Australian returns, items must be returned with their original tags attached and be in their original condition. Any item that has been worn, washed, damaged or altered will not be accepted and they will be returned to sender. You will be notified via email if your returned item is not suitable for a refund.Please note that we cannot refund the cost of shipping.
For international returns, items must: be returned within 20 days; be returned with their original tags attached and be in their original condition (any item that has been worn, washed, damaged or altered will not be returnable). As stated above, we cannot refund the cost of shipping.
In the event that you receive an item from us which you believe is faulty, due to damage during shipping or a manufacturing defect, please email us as soon as possible. Please note that items that have been damaged as a result of wear and tear are not considered to be faulty.
We will always try to have your item repaired or replaced. If we are unable to do this, we will offer you a full refund.
To return an item please email us at firstname.lastname@example.org, let us know you are sending your item back with a brief description why you are returning it.
Once we receive your item, we will exchange and/or issue a credit note within 7 days.
If you wish to exchange your item for a replacement size, colour or alternative item/s, of equal value, we will simply supply you with your new item.
If the exchanged item we supply you is of a lessor value then we will supply you with a store credit for the difference.
If the exchanged item is more than the original we will bill you the difference.
All orders should be returned to the address below. Please note that the goods are your responsibility until they are returned to En Style Boutique. We will not issue a refund on item/s that are not received or are lost in transit.
EN STYLE BOUTIQUE RETURNS
PO BOX 1146
SURREY HILLS NORTH, VICTORIA 3127
Final Sale Items:
All Final Sale Items cannot be returned for a refund or exchange. Any Final Sale Items which are returned will be refused upon delivery and returned to sender.